COVID19 Updated 5/24/2020 Tokyo Japan:
Travel Status For Japan and Touring with Arigato Japan
A State of Emergency and Stay Home requests are in effect for major cities and 5 other prefectures in Japan. At this time our tours are suspended pending new updates from the government of Japan. The emergency measures have been extended to 5/31/2020
We of course keep the health and safety of our guests, guides and staff as a top priority and we provide updates as conditions change.
The current number of active cases in Japan is 2,451 from at total of 16,405 confirmed cases with a steady recovery rate over 13,129+ patients recovered. For perspective the total current active cases are 0.00002 % of the population. And the recovery rate is already about 80% of total contracted cases.
Stay Informed, Healthy & Optimistic
The Coronavirus has presented an unprecedented global challenge that has significantly impacted all aspects of our daily lives, businesses and communities. There is a lot of uncertainty and misinformation being circulated about the virus. We hope to help you stay informed with the most accurate information on the travel restrictions issued by European & U.S. governments. We recommend staying informed with these trusted sources:
ADDITIONAL INFORMATION RESOURCES:
Remember, the World Health Organization reminds us, “Most people will recover! People with mild illness recover in about two weeks, while those with more severe illness may take three to six weeks to recover.”
If you have canceled your trip our general manager wrote this piece on medium for travelers to help us get through this time of stress and plan for the future. We know planning might not be on your radar right now but it can also be a good way to focus on the recovery and future! “Planning Your Post Coronavirus Travel”
Booking Change and Credit /Refund Requests
We are offering discounts for those willing to rebook for a later date rather than cancel with a refund. We are also offering options for making your tour private to support families who are practicing social distancing on their travels. Please contact us for more information.
Rebooking Bonus: We know how disappointing it is to have to postpone your travel plans. As a token of our gratitude for your loyalty, when opting to rebook a tour, you will receive a credit of $40 off your original booking cost. This credit will not expire and can be used towards any additional tour booking.
Kindly contact us via email to reschedule your booking.
Refund Status – Due to the extenuating circumstances surrounding COVID-19, our current processing time for refunds is currently up to 90 days. We appreciate your continued patience, as we are working as quickly as possible to process an unusually large volume of requests.