COVID19 Updated 11/29/2021 Tokyo Japan:

Travel Status For Japan and Touring with Arigato Japan

The Government of Japan is asking all citizens to take precautions including wearing masks, keeping a social distance of 1.5 m whenever possible, frequent hand washing, and sanitizer. Restaurants, museums, etc. are reopened with new systems in place. Most events, festivals, etc. are still canceled. We are currently open for business for Online tours and Virtual experiences as well as offering walking tours for locals and Domestic travel upon request.
Japan is still restricting arrival from 100+ countries worldwide but talks are underway to reduce restrictions for several countries in the APAC region. And there are changes pending for business travel and travel for visa holders. No news yet about travel for tourists.
We are seeing an autumn spike in cases but much less than in many locations worldwide. We will continue to monitor the situation closely.

We, of course, keep the health and safety of our guests, guides, and staff as a top priority and we provide updates as conditions change.

The current number of active cases in Japan is 1,035 from a total of 1,726,654 confirmed cases with a steady recovery rate of over 1,707,350 patients recovered. For perspective, the total current active cases are 0.000008% of the population. And the recovery rate is already about 98% of the total confirmed contracted cases.

Stay Informed, Healthy, & Think Positively.

The Coronavirus has presented an unprecedented global challenge that has significantly impacted all aspects of our daily lives, businesses, and communities. There is a lot of uncertainty and misinformation being circulated about the virus. We hope to help you stay informed with the most accurate information on travel restrictions. We recommend staying informed with these trusted sources:

• World Health Organization: WHO on COVID-19: COVID-19 Updates from WHO & Advice & Guidance
• Centers for Disease Control & Prevention

ADDITIONAL INFORMATION RESOURCES: 

• Updated Japan Case Numbers (live updates throughout each day)  
• Updates related to travel to, and within Japan. 

Remember,  the World Health Organization reminds us, “Most people will recover!  People with mild illness recover in about two weeks, while those with more severe illness may take three to six weeks to recover.”

If you have canceled your trip our general manager wrote this piece on medium for travelers to help us get through this time of stress and plan for the future. We know planning might not be on your radar right now but it can also be a good way to focus on the recovery and future!  “Planning Your Post Coronavirus Travel”

Booking Change and Credit/Refund Requests

If you have a confirmed booking with us and need to postpone, reschedule or cancel please contact us directly here.

We are offering discounts for those willing to rebook for a later date rather than cancel with a refund. We are also offering options for making your tour private to support families who are practicing social distancing on their travels. Please contact us for more information.
Rebooking Bonus:  We know how disappointing it is to have to postpone  your travel plans. As a token of our gratitude for your loyalty, when  opting to rebook a tour, you will receive a credit of $40 off your original booking cost. This credit will not expire and can be  used towards any additional tour booking.  

Kindly contact  us via email to reschedule your booking.

Refund Status – Due to the extenuating circumstances surrounding  COVID-19, our current processing time for refunds is currently up to 90 days. We appreciate your  continued  patience, as we are  working as quickly as possible to process an unusually large volume of requests.